Returns & Exchanges

We want you to be completely satisfied with your purchase from American Greetings. If your order doesn't meet your expectations, you can return most items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all tags and components are included.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, your refund will be processed to your original payment method within 7-10 business days.